Delivery & Timescales

 

Delivery Costs

UK Delivery - Free (Royal Mail 2nd Class)

Europe - £3.70 (Royal Mail International)

Rest of the world - £4.70 (Royal Mail International)

 

Timescales

UK Customers

  • Standard fresheners (including personalise plate) 5-7 Working days
  • Orders that involve custom artwork 7-10 working days 

Europe

  • Standard fresheners (including personalise plate) 7-12 Working days
  • Orders that involve custom artwork 11-18 working days 

Rest of the World

  • Standard fresheners (including personalise plate) 10-15 Working days
  • Orders that involve custom artwork 14-21 Working days

Customs Duty

Please be aware that if you are ordering from outside of the UK you may incur import duty. We are unable to advise how much this will be, for more information on import duty please speak to your local authority before ordering. 

 

Lost Orders

Fortunately, less than 0.01% of orders get lost. Our delivery provider Royal Mail requires that we wait 20 working days after the expected delivery before a parcel can be classed as lost, at this point we can either resend your order or offer a full refund.